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Q: How long have you been in business?
A: Although many people think we've only been around a few years, we quietly started building Virginia Varsity Transfer move by move in 1988. Upon college graduation in 1991, we became full-time and started marketing the company more aggressively.
Q: How did Virginia Varsity Transfer get started?
A: With a proposal. In the fall of 1987, two of us were offered the chance to move a family to Florida in exchange for our expenses, a little money and the use of a car. It was a great experience and word of this adventure landed us our next job, which is where we heard of the "preppie" movers concept. On May 25, 1988, we got our business license and we were on our way.
Q: So you went to Virginia Tech or UVa?
A: Yes and no. The founders went to Radford University and Virginia Western. Many of our staff members have attended Virginia Tech and the University of Virginia, but we're not exclusively aligned with either school. The Virginia in our name was selected to be a broad-based identity of our home state. After that, we picked the "V" in our logo because we liked it, not to resemble the logo of Tech or UVa.
Q: Do you really hire college students for your staff?
A: Absolutely. As much as possible, we employ college students as our staff. Everyone is in the "varsity" mold: clean-cut, athletic and courteous. We make it a practice to hire this specific type of individual because we know our customers prefer these young men in their homes and they are more suited to the rigors of our profession.
Q: Do you have to empty chests and dressers?
A: Typically, no. Medium and smaller chests/dressers can remain full. Extra large or heavy bedroom furniture should be emptied, as should all armoires/wardrobes, long-legged high boys, pieces that are particularly fragile and antiques.
G: What makes VVT different or better?
A: Our staff is our main difference. With younger, clean-cut student-athlete-type movers, our company provides professional, conscientious moving crews. We carefully screen and train new Varsity crew members, so your moving experience lives up to what thousands of customers have come to expect.
Q: What else makes you different?
A: Our commitment to our customers. Since our founding, we have done moving a different way. Customer service-oriented and quality focused, we have helped raise the bar of what Valley customers expect from a moving company. Our commitment to quality and integrity earned us the Torch Award for Marketplace Ethics from the Better Business Bureau of Western Virginia. In addition, we have been voted “Roanoke’s Best Moving Company” (by readers of the Roanoker magazine) every year since 1996.
Q: Aren’t all moving companies basically the same?
A: Not if you’ve heard moving horror stories or had a bad experience yourself. Many shady companies now advertise on the internet, often with disastrous results for their customers. The moving industry largely has a poor reputation due to overcharging, poor service and scary, indifferent people. Virginia Varsity was founded on the concept of giving the public a reputable, quality moving service performed by clean-cut, student athlete movers. People feel comfortable working with our staff and have come to expect fair pricing and excellent customer service.
Q: Why shouldn’t I go with a “cheaper” company?
A: There are many ways to look at price. First, many of the so-called “cheaper” companies are known for really low prices, only to have the actual bill come in much higher. Second, there are usually reasons a company is “cheaper”- they might not have the professionally trained staff, quality equipment and trucks, and the reputation or demand of Virginia Varsity. In the end, if your furniture is badly damaged, the experience is unpleasant, and/or reliability is an issue, have you really saved? After all, there are “cheaper” doctors, lifeboats, and parachutes, but it doesn’t necessarily make them “better.”
Still want to know more? Read a complete history of Virginia Varsity.
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